US DOMESTIC SHIPPING

Shipping Methods and Costs

Standard Shipping (5-7 Business Days).

Expedited Shipping (2-3 Business Days).

Next-Day Shipping (1 Business Day).

Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Delivery times are estimated based on the shipping method chosen and do not include processing time.

Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order on our website or directly through the carrier's website.

INTERNATIONAL SHIPPING

Shipping Methods and Costs

Standard International Shipping (10-20 Business Days).

Express International Shipping (5-10 Business Days).

Processing Time

International orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Delivery times are estimated based on the shipping method chosen and do not include processing time or any potential customs delays.

Tracking

You will receive a shipping confirmation email with a tracking number once your order has been shipped. Tracking is available through our website and the carrier's website.

General Information

Shipping Restrictions

We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.

Address Accuracy

Please ensure that all shipping information is correct. We are not responsible for any delays or lost shipments due to incorrect or incomplete addresses.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If your tracking information indicates that your package was delivered and you have not received it, please contact the carrier directly.

Order Modifications

Once an order has been placed, we cannot guarantee modifications. If you need to make changes to your order, please contact our customer service team immediately.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

Contact Us

If you have any questions about our shipping policy, please contact us at radiance.customercare@gmail.com. Include the following information:

Subject: Order #

Body: Please include your Full name and contact information.